Blaze isn't holding a charge

[Min67]

My blaze is a bit over a year old. It has always worked well. I charge it every day while I'm in the shower and getting dressed and it's good to go and almost always fully charged. Yesterday my family took a 4 mile hike and at the end it was dead so I charged it overnight. I put it on again at about lunchtime today and it was dead by 6pm. This is not good. Could someone please help?

Moderator edit: subject for clarity

[WendyB]

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

[Min67]

I did what you did. It was fully charged when I put it on at 4:45pm. By 9:15pm it was completely dead. It is getting charged but not keeping its charge. What should I do?

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[AlejandraFitbit]

A warm welcome to the Forums @Min67 and @WendyB thanks for stopping by.

I am sorry to hear that your Blaze isn't holding a charge. Since the instructions provided didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

Keep me posted.