help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze isn't receiving call notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-11-2018 23:11 - last edited on ‎09-12-2018 04:32 by Moderator Alum

‎09-11-2018 23:11 - last edited on ‎09-12-2018 04:32 by Moderator Alum

My Fitbit is receiving msg notifications alright. But no call notifications so far. Have been using it for 15 days. Have tried syncing, resyncing, impairing and pairing Bluetooth, rebooting my mobile and the tracker too. I'm using One Plus 5 mobile phone.

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
1 REPLY 1

‎09-12-2018 04:34

‎09-12-2018 04:34

A warm welcome to the Community @cbrshri.

 

Thanks for troubleshooting this by yourself. If your tracker isn't receiving calls notifications, I recommend taking a look at the help article My Fitbit device isn't receiving notifications from my phone and follow the instructions provide there. Also take a look at our list of compatible mobile devices and see if your phone is compatible.

 

Let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes