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Blaze isn't receiving mail notifications

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‎09-25-2018 06:56 - last edited on ‎09-26-2018 04:17 by Moderator Alum

‎09-25-2018 06:56 - last edited on ‎09-26-2018 04:17 by Moderator Alum

I was wondering why my mail does not sync with the Fitbit app anymore? It worked fine until about a month ago and now it is not even in the notifications list? I uninstalled everything and reinstalled everything and still nothing?

 

 

Moderator edit: subject for clarity

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‎09-26-2018 04:18 - last edited on ‎05-28-2025 07:40 by Fitbit Moderator

‎09-26-2018 04:18 - last edited on ‎05-28-2025 07:40 by Fitbit Moderator

Hey @Davidg1929, welcome to the Community.

Thanks for troubleshooting this by yourself. If your tracker isn't receiving your mail notifications, I recommend taking a look at the help article My Fitbit device isn't receiving notifications from my phone and follow the instructions provide there.

I hope this helps, let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎10-01-2018 08:06

In response to AlejandraFitbit

‎10-01-2018 08:06

Thanks, I have done all these steps. I’m not sure what else I can do now that is why I am reaching out again. 

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‎10-01-2018 08:08

In response to AlejandraFitbit

‎10-01-2018 08:08

The mail icon is not in the list? All my other apps are in the list and are working. 

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