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Blaze isn't receiving notifications

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‎09-29-2018 01:23 - last edited on ‎09-30-2018 04:24 by Moderator Alum

‎09-29-2018 01:23 - last edited on ‎09-30-2018 04:24 by Moderator Alum

Do Fitbit ever plan on fixing this relationship? Yes, it records my step and heart rate but I used the Blaze for 2 years for notifications now it hasn't worked since July. Do I just bin my Blaze and go over to Android wear? What is happening?

 

I am using a HTC U11.

 

 

Moderator edit: subject for clarity

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‎09-30-2018 04:26

‎09-30-2018 04:26

It's great to see you around @LonghornL.

 

Fitbit is compatible with more than 200 of the most popular Android, iOS and Windows mobile devices.

 

The full list of compatible devices with confirmed compatibility can be found here. If a device isn’t listed it doesn’t mean it won’t work with a Fitbit tracker. We routinely test new devices to ensure full compatibility with Fitbit devices and the Fitbit App, and are constantly working to confirm compatibility with new phone models.

 

A majority of Android phones running version 4.4 or higher will work with our products, however we cannot guarantee optimal performance on devices for which we have not tested and confirmed compatibility. You can always try the instructions provide in the help article My Fitbit device isn't receiving notifications from my phone.

 

Let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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