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Blaze isn't receiving notifications

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‎11-08-2018 08:17 - last edited on ‎11-09-2018 07:08 by Moderator Alum

‎11-08-2018 08:17 - last edited on ‎11-09-2018 07:08 by Moderator Alum

The notifications have stopped showing up on my Blaze. It says All caught up No notifications and it is set to yes to receive them. How do I start receiving them again on my Blaze? I've never had any problems with my Blaze until now. Any and all suggestions is appreciated. 

 

Thank you

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

‎11-08-2018 11:21

‎11-08-2018 11:21

Hi, @SaideP, you should be able to fix this by re-setting up notifications in your Fitbit app.  If you are not sure how, if you let us know whether you use Android, iOS or Windows 10 app, someone will be able to give you the detailed steps.  There is always someone here to help.

Sense, Charge 5, Inspire 2; iOS and Android

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‎11-08-2018 12:03

In response to Julia_G

‎11-08-2018 12:03

iOS

Sent from Mail for Windows 10
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‎11-09-2018 07:10

In response to SaideP

‎11-09-2018 07:10

It's great to see you around @SaideP and @Julia_G thanks for stopping by.

 

I appreciate all the efforts in trying to fix this issue. If you are having issues with your notifications, I recommend taking a look at the help article My Fitbit device isn't receiving notifications from my phone and follow the instructions provide there.

 

Let me know how it goes. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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