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Blaze isn't receiving text messages

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‎10-27-2018 21:34 - last edited on ‎10-28-2018 04:54 by Moderator Alum

‎10-27-2018 21:34 - last edited on ‎10-28-2018 04:54 by Moderator Alum

Hi, Folks. I've got a Fitbit Blaze that got along great with my iPhone until the iOS 12 update. Now, I can't get my iPhone texts to register on my Blaze. I've tried all of the regular methods for getting them to talk to each other but none have worked. I've downloaded the latest Fitbit app update with iOS 12 bug fixes but still no success. Any news on another update or an alternative solution? Thank you!

 

 

Moderator edit: subject for clarity

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‎10-28-2018 04:56

‎10-28-2018 04:56

It's great to welcome you @BYBYNJ.

 

Thanks for troubleshooting this by yourself and for letting us know about this issue. Our team is aware of it and are working to identify a resolution as quickly as possible. I am sorry for any trouble, appreciate your patience and look forward to getting you back on track.

 

For any update about this, you can check this thread.

Please let us know if there's anything we can do to assist you in the meantime. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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