09-20-2018
17:40
- last edited on
09-21-2018
09:08
by
AlejandraFitbit
09-20-2018
17:40
- last edited on
09-21-2018
09:08
by
AlejandraFitbit
For the past three days, my Blaze would start (after syncing) to track my walk/run/ride, just like normal. When I got back, it showed that I had done 8,000 steps but only showed the first 50 meters of the map walk/run/ride. It is clearly talking with my Galaxy S9 during the whole excursion, but only collects track data for the first minute or two. I can provide an image of my Dashboard on request.
Moderator edit: subject for clarity
09-21-2018
09:10
- last edited on
05-28-2025
08:28
by
MarreFitbit
09-21-2018
09:10
- last edited on
05-28-2025
08:28
by
MarreFitbit
Welcome to the Community @jeffwynnusgs.
It's weird to hear that your tracker isn't tracking all of your exercise and recommend following the instructions provide in the help article Why isn't GPS working on my Fitbit device? and to restart your Blaze by doing the following:
After these steps, test your units.
Let me know the outcome.