09-17-2018
04:52
- last edited on
10-02-2018
06:05
by
AlejandraFitbit
09-17-2018
04:52
- last edited on
10-02-2018
06:05
by
AlejandraFitbit
Blaze is not picking up all sleep stages. Only asleep, restless and awake. How can I get it to pick up all of it that includes light sleep and REM?
Moderator edit: subject for clarity
Best Answer09-17-2018 17:19
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
09-17-2018 17:19
Hello @Bwright16 let's open the Fitbit app
Tap on the sleep tile
Tap on an offending sleep record.
Under the sleep graph will have the reason for not seeing sleep stages.
Let us know what the problem was and we will try and help you.
Thank you
10-01-2018 12:19
10-01-2018 12:19
Best Answer
10-02-2018
06:07
- last edited on
10-17-2025
11:16
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
10-02-2018
06:07
- last edited on
10-17-2025
11:16
by
MarreFitbit
Welcome to the Community @Bwright16 and @Rich_Laue thanks for stopping by.
I am glad to see here that your inquiry about your sleep stages has been resolved. Now about the activities, can you please be more specific? Are you manually logging them? If the issue is directly with syncing, I recommend taking a look at the help article Why won't my Fitbit device sync? and follow the instructions there.
Hope to hear from you soon. ![]()
Best Answer10-02-2018 11:19
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
10-02-2018 11:19
I was wondering the same thing as @AlejandraFitbit, @Bwright16.
There are 4 different ways to record an exercise.
1 doing nothing and letting Fitbit decide.
2 starting the exercise from the wrist without the phone
3 starting from the wrist with the connected GPS on the phone
4 starting the exercise from the Fitbit app.
I assume your not manually adding the exercises, at a later date, through the app or web.
Best Answer