Blaze isn't swiping

[VikasBlaze]

Hi,

I have recently purchased Fitbit Blaze. After switching it on, it takes approx 1.5 minutes before it touch starts working. Can anyone please let me know if this is a normal feature or is there some problem with product?

Thanks

Vikas

Moderator edit: subject for clarity

[SunsetRunner]

Hey there, @VikasBlaze!

Sorry to hear that your tracker isn't working properly!

Unfortunately, I cannot help you as I am unclear on what the issue here is. If the issue is that your tracker doesn't respond to swipe very clearly, then that's just the lack of development and updates for the Blaze's software. However, if your tracker refuses to respond to touch for approximately 1 and a half minutes, I would recommend restarting your tracker. You can restart your tracker by holding down the left button and the bottom-right button on your tracker for about 3-5 minutes.

If you need anything else, let me know, and I'll try to get back to you as soon as I can.

- Ben

[AlejandraFitbit]

Welcome to the Community @VikasBlaze and @SunsetRunner thanks for the input.

I would like to know if the instructions provided by our friend worked or if you still having issues with your Blaze?

Hope to hear from you soon.