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Blaze isn't syncing

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‎08-08-2018 18:31 - last edited on ‎08-09-2018 04:32 by Moderator Alum

‎08-08-2018 18:31 - last edited on ‎08-09-2018 04:32 by Moderator Alum

My Blaze isn't syncing when I connect it into the dongle. It's stating that I need the little dongle.

 

 

Moderator edit: subject for clarity

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‎08-09-2018 04:33 - last edited on ‎10-21-2025 11:00 by Fitbit Moderator

‎08-09-2018 04:33 - last edited on ‎10-21-2025 11:00 by Fitbit Moderator

It's great to see new faces @54725472, welcome!

Which device are you using to sync your tracker? Is it a computer or phone? I recommend taking a look at the help article Why won't my Fitbit device sync? and follow the instructions provide there.

Let me know the outcome. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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