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Blaze isn't turning on

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The app says my battery is fully charged but my Fitbit says it’s dead. It wasn’t even down to medium charge last night and I didn’t wear it to bed so I don’t know how it could be dead this morning? I tried charging it in my car but it’s not working. 

 

 

Moderator edit: subject for clarity

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A warm welcome to the Community @LGall.

 

Thanks for troubleshooting this by yourself. If your Blaze isn't turning on, I recommend restarting it by doing the following:

 

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

 

I hope this helps, let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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I tried that several times over the past couple days and it didn't work. My Blaze isn’t even a year old yet and I recently noticed it didn’t hold the charge as long as it was supposed to be holding. It definitely has never died on me like this. But seeing all the issues on here that it has, it doesn’t look like mine will ever work again. A lot of money down the drain. 

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Exactly. They pretty much aren’t even selling the Blaze anymore, I’m assuming due to its issues. A friend of mine is giving me a brand new Garmin but I will miss the Fitbit app/community. The least they could do is send a replacement or half off a new one. 

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These define steps not helpful.

Need service center details in India

 

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