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Blaze isn't turning on

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‎08-25-2018 22:50 - last edited on ‎08-27-2018 08:10 by Moderator Alum

‎08-25-2018 22:50 - last edited on ‎08-27-2018 08:10 by Moderator Alum

My Fitbit Blaze is garbled and grounded. I tried to reboot but it doesn’t work. Need help please. Thanks!

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

‎08-26-2018 01:01

‎08-26-2018 01:01

Hi, @Notanjtolentino, if a restart didn't get you going, and repeating this a couple of times more still did not work, the next step is to get in touch with Fitbit Customer Service on contact.fitbit.com.  They will take it from there and let you know your options.

Sense, Charge 5, Inspire 2; iOS and Android

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‎08-26-2018 17:50

In response to Julia_G

‎08-26-2018 17:50

Thanks, Julia!

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‎08-27-2018 08:11

In response to Notanjtolentino

‎08-27-2018 08:11

A warm welcome to the Community @Notanjtolentino and @Julia_G thanks for stopping by.

 

I appreciate all the efforts in trying to fix this issue and would like to know if you followed our friend's recommendation and contacted our support team, have they offered you a solution for this?

 

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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