08-15-2016 13:18
08-15-2016 13:18
Hello,
So recently I had my PT test (it's like a physical test the military has to take in order to keep fit.) So I brought my fitbit to wear for the running portion, as its a nice convienance and I don't get to use it much any other times. So, I somehow manage to lose my fitbit near the bleachers and after around 20 minutes of searching, I still couldn't find it. (I initially looked for it for a few, but had to go do the running portion. Came back afterwards to look.) I went inside the gym to see if anyone had returned one, and sure enough there was a fitbit blaze in the lost & found. The guy at the front gave it to me after I showed him I had the app for it, and it was just returned a few minutes ago. When I got my blaze though it wasn't working. The display was just black/empty. I did notice it was kind of damp, maybe due to the fact that it rained that night. Anyways, I head to work and just keep it in my pocket. When I got home I tried to charge it with no luck. Nothing would happen and I couldnt get it to sync. I'm not sure what the issue is. Could someone have stepped on it, and that caused damage? Someone please help.
08-15-2016 13:36
08-15-2016 13:36
Hi @ItsYaBoi
Feel free to contact the Fitbit Support Team & tell what happened (no promises as it's up to fitbit to decide)
India | United Kingdom | United States
Optionally check out Returns & Warranty before contacting support.
08-15-2016 14:03
08-15-2016 14:03
Okay, that is what I am doing now.