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Blaze just went dead and will not charge... HELP!!

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‎03-16-2017 22:01

‎03-16-2017 22:01

I've only had my Blaze since xmas and I use it everyday. In the last few days, it has not bee charging well and and when it showed as FULLY CHARGED, it would die in a few hours. Today, I had it fully charged and noticed that only 1 of the 2 flashing greens behind the face was on. Shortly after that it died leaving me high and dry 😞

I've tried to charge it but with no success. it looks pretty dead...

Is there a way I can revive my Blaze??

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2 REPLIES 2

‎03-16-2017 22:37

‎03-16-2017 22:37

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

 

User name  real cute....

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎03-17-2017 04:44

‎03-17-2017 04:44

It's great to welcome you @Blaze-lover and @WendyB thanks for stopping by.

 

If you are having problems with your Blaze battery, I recommend taking a look at this post, where you will be able to find some instructions to follow to fix this inconvenience.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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