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Blaze keeps disconnecting to s7

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‎05-08-2017 15:46

‎05-08-2017 15:46

My blaze keeps disconnecting from my s7 and then I have an extremely hard time reconnecting​ it. I have to remove from the app, reboot the blaze, reboot the phone, and then go through the whole setup wizard, and if I'm lucky it connects again, but by that time all my steps for the day are deleted. What I'm I suppose to do for this not to happen? I never had problems with my iphone. 

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‎05-08-2017 17:45

‎05-08-2017 17:45

Rebooting the Blaze or rebooting the phone is what fixed it

 

 

Removing the Blaxe from the app, will never fix a sync issue, at best somply tells Fitbit your not going to use the tracker anymore. At worst case you can lose any unsynced data, and you wont be able to set it up untill the connection problem has been taken care of. 

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