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Blaze measures HR when not wearing it

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‎08-18-2018 22:24 - last edited on ‎08-19-2018 04:52 by Moderator Alum

‎08-18-2018 22:24 - last edited on ‎08-19-2018 04:52 by Moderator Alum

My Fitbit Blaze constantly now will measure a heart rate even when not wearing or using. Which basically has confirmed my fears that these units are not very accurate in measuring a heart rate. Please advise further.

 

 

Moderator edit: subject for clarity

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‎08-19-2018 04:53

‎08-19-2018 04:53

It's great to welcome you @ChaseA34.

 

Can you please check if your heart rate setting is "Auto"? You just need to swipe to settings and change your heart rate preferences. Also, you can try to restart your device.

 

Let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎08-19-2018 10:57

In response to AlejandraFitbit

‎08-19-2018 10:57

I changed it from Auto to On. Reset it afterwards, and now its measuring a heart rate of 120+ when not wearing.

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‎08-24-2018 11:56

In response to AlejandraFitbit

‎08-24-2018 11:56

Hello!???

This thing is still not working properly and i havent gotten a response back now in days. I have what appears to be a faulty device and no one says a word.

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