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Blaze minutes not update on golf and walk mode, alsa not on watch screen

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‎03-15-2017 17:10

‎03-15-2017 17:10

I like Fitbit and have so far bought 6 units for family members  and at least 3 friends bought after my recommendations.

 

I am having difficulties with below issues:

- Exercise mode set to GOLF & walked for almost 4 hours, minutes showed only 11 minutes and not updated

- Exercise mode set to WALK & walked for almost 3 hours, minutes sowed only few minutes and not updated

- Minutes not shown on watch screen making it difficult to know updated , often need to go back to iPhone to check

 

 

Best Answer
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3 REPLIES 3

‎03-16-2017 04:23

‎03-16-2017 04:23

A warm welcome to the Forums @ESL1. Could you please be more specific about the inconvenience you have? You are setting the tracker to two activities "walk and golf" but your steps are not being registered? If this is the case, I recommend restarting the Blaze and after the restart process, test it.

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer

‎03-16-2017 06:32

In response to AlejandraFitbit

‎03-16-2017 06:32

Thank you Alejandra to your quick reply.

Sorry if I did not make myself clear. What I meant is that when I played golf, I will set the tracker to Exercise, then choose GOLF. It normally takes 4 hours to finish 18 holes and I walked most of the time during the play instead of golf cart. My problem is in spite of long hours walking on the course, it showed only 11 minutes.

 

Strangly my hubby who using Fitbit Surge model and also walked most of his time was able to have over 150 minutes.

 

Same is true for my weekend walking at park with Exercise=>Walk which never showed correct minutes

Best Answer
0 Votes

‎03-16-2017 06:34

In response to AlejandraFitbit

‎03-16-2017 06:34

Thank you Alejandra to your quick reply.

Sorry if I did not make myself clear. What I meant is that when I played golf, I will set the tracker to Exercise, then choose GOLF. It normally takes 4 hours to finish 18 holes and I walked most of the time during the play instead of golf cart. My problem is in spite of long hours walking on the course, it showed only 11 minutes.

 

Strangely my hubby who using Fitbit Surge model and also walked most of his time was able to have over 150 minutes.

 

Same is true for my weekend walking at park with Exercise=>Walk which never showed correct minutes

Best Answer
0 Votes