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Blaze needs restart to stop stopwatch

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‎11-24-2018 05:23 - last edited on ‎11-25-2018 05:05 by Moderator Alum

‎11-24-2018 05:23 - last edited on ‎11-25-2018 05:05 by Moderator Alum

I enjoy having the Blaze watch. 1 flaw that I cannot correct. I like the clock face chronograph, it will switch to stop watch mode, and the only way to switch back to the clock face is to restart my watch. Sometimes this happens 3 to 4 times a day. Any suggestions?

 

 

Moderator edit: subject for clarity

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‎11-25-2018 05:05 - edited ‎11-25-2018 05:06

‎11-25-2018 05:05 - edited ‎11-25-2018 05:06

Welcome to the Community @Dmged2.

 

Thanks for troubleshooting this by yourself. Have you checked if the button for this function is working properly? If it isn't, you may be able to remove dust or dirt by gently using a toothpick around the button. If this does not improve the button performance, you can try to clear debris using canned air. Hold the tracker at arm's length and spray once to loosen any dirt or dust that may have accumulated around the button.

 

Let me know the outcome. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎04-02-2019 06:34

In response to AlejandraFitbit

‎04-02-2019 06:34

I have the same issue.  I must be accidentally hitting the stopwatch button and then can't get it to turn off. If I press the II button in the lower right corner of the clock face, it simply say "notifications all caught up." 

 

Not clear on what you mean by cleaning the button.  Do you mean the II button on the clock face or something else?

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