Blaze no longer connecting to Samsung Galaxy S6

[Hanmill27]

I recently had a software update on my Galaxy S6 (a week ago) and my Blaze no longer syncs with my phone. I've tried all of the possible options, even deleting the fitbit with no luck (phone won't even connect to it now). I finally connected my fitbit to my laptop, which gave me problems too, and lost some of my data. So I don't think it's my fitbit but I'm out of options and don't know what to do.

[Esya]

If you have gone through all the steps in this article and that didn't solve it for you, you need to contact support.

[Rich_Laue]

If your phone did an OS upgrade an Fitbit stopped working. The first thing to do is remove the Fitbit app, reboot the phone, install a fresh copy of the fitbit app. Fitbit embeds itself deeper into the OS then most prograns.

If the phone still won't comunicate with the tracker, lets remove the tracker from the phone through it's Bluetooth settings screen, and try again.

Telling Fitbit i don't want to use the tracker, that is what removing it from the spp does, will never fix a sync problem. It will however always add problems. The app needs to kniw what tracker to sync, and wiith a comunication problem you will have no way of letting fitbit know this.