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Blaze no longer connects to phone

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‎12-29-2017 12:32

‎12-29-2017 12:32

I got my Blaze last year. I have had no issues with it until this last week. I have a Google Pixel XL and it will no longer connect. I have uninstalled the app and reinstalled. I have turned it off 3 times in a row. I have disconnected it from Bluetooth and reconnected. It finds it but when I get to the point of putting in the numbers it just says connecting forever and eventually stops without connecting. I tried connecting it to my Kindle as well and get the same result. I have googled and searched and tried everything. Any ideas?? 

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‎12-29-2017 13:04

‎12-29-2017 13:04

Removing the tracker from the phone does not remove the tracker from your account, something that should not be done. 

 

Has the tracker been removed from the phones Bluetooth yet? It sounds like you removed it from your account, not the phone. 

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‎12-29-2017 13:29

In response to Rich_Laue

‎12-29-2017 13:29

I removed it from my account and now I am trying to get it back on. My
Bluetooth can find it. I follow the setup instructions and it just won't go
past the point of putting in the code. Just says connecting forever. Like I
said it worked for me for a year now. No issues. Then it starting acting up
so I did what I have seen on other posts but it won't connect.

Terrie Mays
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