Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze non-responsive, won't manually restart, stuck on black screen.

Replies are disabled for this topic. Start a new one or visit our Help Center.

About one week ago my Fitbit Blaze quit responding and basically is stuck on black screen.  I have tried forcing a restart, but it will not restart.  When placed in the cradle or when buttons are pushed it will briefly show the fitbit logo, but otherwise is totally non responsive.  

 

I also tried letting the battery run down, hoping that perhaps this would force a restart/reboot but no such luck.

 

Any way to fix this?

Best Answer
1 REPLY 1

Awesome troubleshooting

 

When desired it's possible to contact the fitbit support team, they can be contacted from the official contact page.
 
Mention what you've already tried to speed things up.
Best Answer
0 Votes