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Blaze not charging or turning on

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‎08-24-2017 13:21 - last edited on ‎08-25-2017 05:03 by Moderator Alum

‎08-24-2017 13:21 - last edited on ‎08-25-2017 05:03 by Moderator Alum

My Blaze, which is just two months old died while I was running. It won't come or charge.

 

Moderator edit: subject for clarity

Best Answer
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3 REPLIES 3

‎08-24-2017 19:38

‎08-24-2017 19:38

Welcome to the forums @Deepac40

 

First do a restart of your Blaze by pressing the left button at the same time as the lower right button until you see the Fitbit logo come on. This should help, but if not, you'll want support.

 

If you're within the one year warranty and it was purchased from an authorized retailer, contact customer support at this link - click

 

There is a phone number for the USA, an online chat option and web based email for those out of the area.

 

Keep us informed.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎08-25-2017 00:04

In response to Odyssey13

‎08-25-2017 00:04

It worked. Thanks

Best Answer

‎08-25-2017 05:04

In response to Deepac40

‎08-25-2017 05:04

It's great to welcome you @Deepac40 and @Odyssey13 thanks for stopping by.

 

I am glad to hear that the instructions provided by our friend worked and that your tracker is now working properly. If you need anything else, do not hesitate in posting it.

 

Keep the stepping up. Woman Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer