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Blaze not charging problem - an electrical issue!

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‎11-06-2016 07:17

‎11-06-2016 07:17

A lot of people seem to be having exactly the same problem. After fiddling about with my new Fitbit Blaze, which had the same issue initially (not charging, will not update without a charge) I think I found the source. Blaze charging cradle will not charge from a 2.1Amp charger. This includes USB wall outlets and "fast"-car charger outlets. Laptop USB ports provide mostly 1 Ampere current (hence if you charge your Blaze from a computer 1 Amp USB port for an hour or so it should work). I also tested this theory using different current USB charging outlets and seeing which one Blaze hates. It will simply not take any current above 1 Ampere (though it does display the charging icon once it is updated, but will not hold any of the current in).

It is an electrical design problem with the cradle. Has nothing to do with the software as someone here or elsewhere pointed out. The net of full of threads about this problem.
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3 REPLIES 3

‎11-07-2016 06:31

‎11-07-2016 06:31

Hey @SultanAlzaabi. Good to see you in the Community!

 

Thank you so much for taking the time to share your feedback with us!

 

I'll be sure to pass this along to our team to be taken into consideration and if you have anything else, we'll be eager to hear it!

 

Let me know if you need anything!

Ferdin | Community Moderator, Fitbit

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‎11-07-2016 07:11

‎11-07-2016 07:11

I have mine directly plugged into my Xbox One.
Owns both an Alta and a Blaze. Crew Commissioner for the LSPD (Los Santos Poilce Crew) in Grand Theft Auto Online (Xbox One). CEO of 666 Industries (Grand Theft Auto Online). Addicted to Member Berries.
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‎11-07-2016 07:49

‎11-07-2016 07:49

I've used my 2.0 amp on the car and the 2.0 in the house. I'll only use it if I need a quick boost to get through the day normally I use my 800ma which gives it a slower charge who k is better for the battery in that there is less heat
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