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Blaze not charging properly and getting hot during the process

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‎04-10-2018 16:48

‎04-10-2018 16:48

Hi there,

 

I bought a blaze 10 months ago. It has been great (aside from band breaking which I replaced). Out of the blue though, the watch will not charge properly (in either of my chargers) -- just get single red bar -- and it gets very hot in the process of trying to charge. How do I talk to someone about resolving and/or getting warrantee?

Thanks,

Lesley

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‎04-10-2018 19:53

‎04-10-2018 19:53

Please do not try to charge it anymore and Contact Support.
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

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