Blaze not charging

[Sivaskumar]

My Blaze just stopped charging. Tried different sockets, cleaned the pins and restarted holding select and back buttons but nothing helped. I am from Bangalore and i don't think there is a service center here. Does Fitbit have any other solution to fix this problem? Expecting a response since i have been a happy Fitbit user for several years now. Thanks!

Moderator edit: subject for clarity

[AlejandraFitbit]

Welcome to the Community, @Sivaskumar.

I appreciate the preference to our products and the efforts in trying to fix this battery issue. If your tracker isn't charging, I recommend taking a look at the help article: Why isn't my Fitbit device's battery charging? and follow the instructions provided there.

Let me know the outcome. 🙂

[Sivaskumar]

@AlejandraFitbit 
I tried all of the solutions mentioned in the link below, unfortunately it doesnt help. Let me know if anything else i can do.

[AlejandraFitbit]

Thanks for the update, @Sivaskumar.

Since the instructions provided didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

In the meantime, let me know if you need anything else. 🙂