Blaze not connecting to Galaxy S8+

[Bowman212]

I realize the S8 and S8+ are not on the supported phones list yet but come on Fitbit...you should have been ready for your trackers to work on one of the most popular phones to hit the market. Just bought the Blaze last night and can not connect...RIDICULOUS!!! this device is useless unconnected to my phone.

Back to the store it goes...unreal...

[MrsRA]

Omg!!! I feel the same way..very frustrated 

[Marrok93]

Just upgraded to the Galaxy S8.  I'm having the same problem as well.

[MekaMichelle]

Any word on how long it will be before it's made compatible? 

[Skippwhttgr]

I'm having the same issue

[jharp001]

You have got to be kidding. NOT COMPATIBLE with Galaxy S8? Please tell me this isn't true.

[Skippwhttgr]

It connects now

[Jenny24]

I am having the same issue with my S8! When I try to pair the device it says "pairing rejected by Blaze." Does anyone have a solution for this??

[MekaMichelle]

It connects now and works flawlessly!!! I love love love my blaze.

[Jenny24]

Mine still says "rejected by Blaze" when I try to pair it with my S8. How did you get yours to pair?

[FerdinandFitbit]

Hi everyone! Great to see you all in the Community Forums! 🙂

I'm very sorry to hear that the Blaze is not working for some of you with the Samsung Galaxy S8. As some of you have said, this phone is not yet an officially supported device for syncing with Fitbit. It seems that for some users, this is working but in some other cases, it's not.

I would say that this is already been worked on as this is about one of the most popular phones lately so I would say it will not be long until we have it added to the list of compatible devices. Be sure to keep an eye on the Forums or the list of compatible devices for updates.

[Medreyn]

I removed my Charge 2 to from my device list, then uninstalled & reinstalled the fitbit app. My S8 connected with no problems after that.

[FerdinandFitbit]

Hi @Medreyn. Welcome to the Fitbit Community Forums!

I'm glad to hear that your S8 connected properly to your Charge 2 after removing it from the devices list and reinstalling the app. Hopefully others find this helpful!

Anything else you may need help with, let us know! 🙂

[Bowman212]

Unbelievable, I posted that comment over a month ago and S8 plus is still not on the list? Seriously you've got to be kidding. Done with Fitbit going forward... Idiotic!

Moderator edit: Format

[FerdinandFitbit]

Hi @Bowman212. Good to see you back!

I'm very sorry this has not been updated yet but I'd recommend keeping an eye on the list of compatible devices to know when it's been added.

Anything else you may need, I'm here to help!

[Garbutt]

Hi my s8 is rejecting the blaze can you help please thanks 

[Skippwhttgr]

Honestly Idk what I did other than restart my phone a d it finally
connected properly. Make sure you're selecting blaze(classic) from your
Bluetooth selection.

[Rich_Laue]

@Garbutt close the phones Bluetooth settings, open the Fitbit app and then perform the add device. 

[Garbutt]

I have done that still no joy lol thanks



Sent from my Samsung Galaxy smartphone.

[Garbutt]

Hi there isn't an option for the classic just blaze but it rejects it
It's getting me so mad lol
Thanks



Sent from my Samsung Galaxy smartphone.