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Blaze not connecting while walk / cycle

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While my blaze sync with my mobile regularly , In the exercise mode  (Walk / cycle) the blaze does not connect to my mobile, message says  " Phone not found"

 

Can anyone suggest a solution 

 

thanks

 

Narenk

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I myself find it really iffy. I try 3 times and give up.

 

You do need to make sure you are in good light  so it  picks up GPS. But even then it works sometimes not all

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Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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Check the steps in this post

Is your phone compatible

Generally if the fitbit app is in memory a restart of my Android device gets the GPS connected.

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Yes, the connection to the mobile is very erratic. i have given up

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Thanks for the links,

i have a Samsung A8 which doesn't appear in the phone compatible list. The app works fine, and there are no issues with the synchronization between the app and blaze. 

The GPS connection is very erratic. Some time it does get connected and then breaks off.

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