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Blaze not connecting with phone (GPS)

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‎01-07-2018 13:44 - last edited on ‎01-10-2018 05:35 by Moderator Alum

‎01-07-2018 13:44 - last edited on ‎01-10-2018 05:35 by Moderator Alum

My Blaze no longer syncs with my phone's GPS, which it has been up until the last week. Can someone help with a solution? Phone is iOS.

 

Moderator edit: subject for clarity

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4 REPLIES 4

‎01-10-2018 05:36

‎01-10-2018 05:36

Hey there @Godfather9606, welcome to the Forums!

 

If you are having issues with the GPS connected feature, I recommend taking a look at the My Blaze GPS is not working post and follow the instructions provided there.

 

I hope this helps, let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎01-11-2018 23:50

‎01-11-2018 23:50

I have been told by Fitbit this is a known issue they are trying to resolve. I am not satisfied with this response and have told them so! 

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‎01-12-2018 00:04

In response to Belletabbycat

‎01-12-2018 00:04

Thanks for the update Belletabbycat !!

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‎09-11-2018 14:12

In response to Godfather9606

‎09-11-2018 14:12

so... 8 months has gone by, has there been any solution?

 

my watch is still not syncing with my phone properly. i use an android.

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