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Blaze not connecting

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‎01-18-2018 10:38

‎01-18-2018 10:38

I have an iPhone 6 and currently can't get my blaze to connect. I've ran through all the DIYs to fix the issue on the website, but still no luck. My Bluetooth recognizes the device, but the app seems to have trouble connecting. I tried re-downloading the app even.

Any help with this issue. I know the blazes have had issues with the new ios operating system.

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‎01-19-2018 04:28

‎01-19-2018 04:28

It's great to welcome you @Tattooed_Nurse.

 

Thanks for troubleshooting this by yourself. I would like to know if you keep having issues connecting your tracker? If you do, please confirm you are doing the following from your Fitbit app:

 

  1. From the Fitbit app dashboard, tap or click the Account icon.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

 

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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