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Blaze not connecting

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My blaze stopped syncing last week (it's been working fine for over a year) so I followed the online help:

- switch bluetooth off/on for (Android) phone

- reset Fitbit

- switch phone off/on

None of which worked

Next I tried removing my device from my account & re-adding it.

It now gets stuck 'connecting' after I type in the 4 digit code.

I have followed the above switching off/on suggestions and none are working.

Any help appreciated.

Matthew

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