help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze not counting all my steps

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-17-2017 05:15

‎01-17-2017 05:15

Hi! It's me again! I just got a notice before saying I needed 16 more steps for this hour... I specifically counted!!! 25 when I sat back down it said I still needed one more! What's up w this?! Can I do anything to fix it?! Thanks!

Best Answer
0 Votes
2 REPLIES 2

‎01-17-2017 06:23

‎01-17-2017 06:23

I go until it buzzes me again saying I made it.

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer
0 Votes

‎01-18-2017 04:18

‎01-18-2017 04:18

It's great to see you around @JudyMPowers and @WendyB thanks for stopping by.

 

If you think that your tracker is not being accurate, I recommend restarting your Blaze. Then you can count your steps and if it is not tracking them all, feel free to get in touch with our support team, since they have the proper tools to check the data that your tracker is registering. For a faster response you can contact them via phone or chat.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes