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Blaze not counting steps. Loosing 100-200 steps every hour

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‎03-20-2017 09:01

‎03-20-2017 09:01

Had my blaze 2 days now, use to just use the iPhone steps but thought I'd get a proper tracker that can be used for near enough everything. But compared to my iPhone steps I'm loosing 100-300 steps every hour???

very tempted to return as really annoyed by this!!

any help????

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‎03-23-2017 04:12

‎03-23-2017 04:12

It's great to welcome you @Shanz09. I would like to know if you keep having problems with your hourly information? Are you manually logging any type of activity that might be taking away your steps? In the meantime, I recommend restarting your Blaze.

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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