help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze not displaying correct battery level

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-20-2017 08:35

‎10-20-2017 08:35

Got battery low notification. Put blaze in charger. Battery icon on blaze shows 4 bars. One hour later battery icon on blaze shows 4 bars. Remove blaze from charger. Restart blaze. Put blaze in charger. Battery icon on blaze shows 9 bars. 

Best Answer
0 Votes
5 REPLIES 5

‎10-20-2017 08:53

‎10-20-2017 08:53

Happened again. Got stuck at the 9 bars. This time I took it out of the charger and just put it back in and now it display almost full. That is weird.

Best Answer
0 Votes

‎10-20-2017 09:18

In response to aspexil

‎10-20-2017 09:18

@aspexilit might wierd, but for me I've been seeing this occasionally since day one and I have had mine since Fotbit released it.

Over the past year there have been a few threads on this.

Best Answer

‎10-20-2017 09:19

In response to aspexil

‎10-20-2017 09:19

Took it out to walk around and Sync. Now the app shows green for the battery charge. Put blaze back in charger only 2 red bars. WTH is going on with this thing? Why is the battery charge level on the blaze not showing the right level?

Best Answer
0 Votes

‎10-20-2017 09:21

In response to aspexil

‎10-20-2017 09:21

Sync again now says battery empty. This is insane.

Best Answer
0 Votes

‎10-20-2017 11:32

In response to aspexil

‎10-20-2017 11:32

@aspexil wrote:

Took it out to walk around and Sync. Now the app shows green for the battery charge. Put blaze back in charger only 2 red bars. WTH is going on with this thing? Why is the battery charge level on the blaze not showing the right level?

Now the app shows green for the battery charge. 

The app will only show the battery level durring the last sync.

 

Put blaze back in charger only 2 red bars. WTH is going on with this thing?

When you place the Blaze in its charger, or swipe off the clock you will see the battery level that the Blaze is at.

 

Why is the battery charge level on the blaze not showing the right level?

The battery level on the Blaze is showing the tight level, It is the app that is sjowing the level the battery was at during the last successful sync. 

 

As you noticed

Sync again now says battery empty. This is insane.

This is the way Fitbit works.

A sync sends the Battery level to the Fitbit server.

The app gets its data from the same server, not directly from the Blaze 

Best Answer
0 Votes