Blaze not holding a charge

[Singmus3]

Starting a little over a week ago my Blaze suddenly won't hold a charge much longer than 24 hrs. I am having to fully recharge it almost every day. Anyway to fix this?  I have only had this a little over a year.

Moderator edit: subject for clarity

[WendyB]

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

http://help.fitbit.com/articles/en_US/Help_article/1799

[Singmus3]

I have tried all these things and it is still not holding its charge

[AlejandraFitbit]

Hey @Singmus3, welcome to the Community and @WendyB thanks for stopping by.

Since the steps provided by our friend didn't work, I recommend keeping an eye on your inbox for further assistance.

Catch you later. 

[ChiefKeith]

Hello, I'm new here. First post . I'm experiencing the same issue as described here. Not sure what cleaning the charging contacts would do when the battery level shows 100% and then is completely depleted within 24 hours.  I have had my Blaze since December 2017 and the issue with rapid battery depletion has only started within the last 2 weeks for me. 

[Mejag987]

I’ve had my Blaze for about 8 months and I’m recently experiencing the same issue. I have to charge it everyday, sometimes twice a day recently. I’ve cleaned the contacts, reset it and it still won’t stay charged.  

[MikeOD]

Hi,

I have had my Blaze for less than a year, and I too have been experiencing the same issues. All my contacts are clean, adjusted the notifications options (which defeats the purpose of having a watch with notifications) and my battery needs to be recharged at least 2x a day. My battery does not last more than 4 hours on a full charge.  Help Please

[ChiefKeith]

Hey, are you real? Seems like a bunch of bs happening here! 

[Singmus3]

Fitbit does monitor this forum.  I have received emails from then since I originally posted.  As far as the battery issue,  they stated it was because I have a Samsung 8 phone and they have had issues with this and my particular phone.  However, I have had this phone since August, but haven't had a problem until about a month ago.  So guess   I am just stuck withing having to charge my Fitbit all the time 😕

[ChiefKeith]

Looks like we all spent a bit of money for a product that was not up to quality as advertised. Unfortunate business practice!


Thank you,

Keith Sechler
801-707-6045
Ksechler@live.com


Sent from my Verizon, Samsung Galaxy smartphone