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Blaze not holding a charge

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I've had by Blaze for 5 months. Battery is normally fine, charge lasts about 5 days. But several times it has died abruptly, going from a near full charge to nothing overnight.

 

I'm using it with a Moto G4 phone, which isn't a supported device, this may or may not relevant.

 

Any suggestions?

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

Hey there @JackH232, welcome to the Community!

 

If you are having issues with your Blaze battery life, I recommend taking a look at this post and follow the instructions provided there. After these steps, test your device.

 

Let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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Thanks, @AlejandraFitbit. The battery "crash" happens very intermittently - about three times in the last 5 months. Am following your suggestions and will get back if it happens again

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You are welcome @JackH232, please test your tracker after following the tips provided in the link I shared and if you experience the same issue, let me know.

 

Happy stepping! Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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