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Blaze not holding a charge

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‎02-12-2018 15:10

‎02-12-2018 15:10

I’ve had my Fitbit blaze for a couple years now. Everything was fine, but all of a sudden my Fitbit wouldn’t hold a charge. To the point of when I take it off the charger it dies within a few minutes. Any suggestions? Am I able to just change out the battery within the Fitbit? I really like my watch and don’t want to have to get a new one, any suggestions would be great!! Thanks

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‎02-13-2018 15:47

‎02-13-2018 15:47

A warm welcome to the Community @a.mike! I'm sorry for the issue you're having with your Blaze. It's not possible to change the battery within your Fitbit tracker. However, I can provide you with some troubleshoot that you can perform in order to fix it, such as restart it and make sure you're fully charging it. 

 

Hope this helps! Keep me posted. 

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