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Blaze not holding a charge

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‎03-11-2018 15:22 - last edited on ‎03-12-2018 04:52 by Moderator Alum

‎03-11-2018 15:22 - last edited on ‎03-12-2018 04:52 by Moderator Alum

I charge my Fitbit overnight, put it on, with a full battery, with 2 hours it is completely dead. I cleaned the battery with a toothbrush as instructed, makes no difference. I've had it for 13 months.

 

 

Moderator edit: subject for clarity

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‎03-11-2018 20:54

‎03-11-2018 20:54

Please  Contact Support.
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎03-12-2018 04:55 - edited ‎03-12-2018 04:55

‎03-12-2018 04:55 - edited ‎03-12-2018 04:55

Hey @097Rusty a warm welcome to the Community and @WendyB thanks for stopping by.

 

I appreciate your efforts in trying to fix this issue and before contacting support, I recommend taking a look at this post and follow the instructions provided there.

 

I hope this helps, let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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