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Blaze not holding a charge

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‎03-12-2018 23:39 - last edited on ‎03-15-2018 04:50 by Moderator Alum

‎03-12-2018 23:39 - last edited on ‎03-15-2018 04:50 by Moderator Alum

I have bought two Fitbit Blaze (pink small and black large) form amazon export sales LLS in feb 2018. I have a problem with pink Fitbit Blaze. I charged them at the same time but the pink one is empty only one or two days. I charged pink and can used it only one or two days but the other one I can used it 5 days. I used them the same feature. What can I do fort this problem?

 

Thanks

 

 

Moderator edit: subject for clarity

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‎03-13-2018 00:31

‎03-13-2018 00:31

Hi,

 

how do we check the warranty of products? My fitbit Blaze was fully charged last night and this morning it's completely flat!! The screen keeps turning itself off lately too. Please can someone help as to how i check my warranty on this watch? 

 

cheers

 

 

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‎03-15-2018 04:52

‎03-15-2018 04:52

Hey @Shibby080 and @ibaltacioglu welcome to the Forums.

 

If you are experiencing issues with your trackers battery life, I recommend taking a look at this post and follow the instructions provided there. Regarding your warranty inquiry, here you can check our warranty policy.

 

Let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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