03-23-2018 17:26
03-23-2018 17:26
Starting last week, my Fitbit Blaze stopped holding a charge. It doesn't even last all day. I have cleaned all contacts. It charges fully but drains extremely rapidly, less than 4-6 hours.
03-23-2018 21:35
03-23-2018 21:35
Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...
Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291
http://help.fitbit.com/articles/en_US/Help_article/1799
If that does not help contact support
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
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03-24-2018 03:24
03-24-2018 03:24
Have you tried doing a restart? Press and hold the left button and bottom right button together for 15 secs (until you see Fitbit logo), there might be a process that is draining the battery, restarting the watch could end the process. If that doesn't work, then as @WendyB said, you may need to contact customer support.
03-24-2018 07:25
03-24-2018 07:25
How old is your blaze? Are you using it a lot?
Mine is almost 2 years old and it has just started having battery issues. It still lasts about 5 days but i get the low battery notification after only 3. I contacted fitbit but because mine is outside their 1 year warranty they only offered a 25% discount on an older device (not the new ionic or versa).
If you've had it for less than a year I'd recommend contacting them to see if they can help you out with a new device.
03-24-2018 08:38 - edited 03-24-2018 08:39
03-24-2018 08:38 - edited 03-24-2018 08:39
I have cleaned the contacts and restarted it multiple times already. Thank you. Still draining in just hours. Used to last days.
03-24-2018 09:22
03-24-2018 09:22
Having the same issue starting last week, of Blaze Fitbit not holding charge. Getting about 4-6 hours. I cleaned, updated , restarted and charged fully. Charged completely at 9:30 p.m. I received low battery alert By 2:20 a.m 5 hours later