Blaze not holding a charge

[Kimyb]

Will not stay charged for no more than 3 hours.

Moderator edit: subject for clarity

[WendyB]

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

Then  Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

Also See this thread for  charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

How can I Improve my Fitbit battery life?
http://help.fitbit.com/articles/en_US/Help_article/2004/?q=improve+the+battery&l=en_US&fs=Search&pn=...

[AlejandraFitbit]

It's great to have on board @Kimyb and @WendyB thanks for stopping by.

I would like to know if the instructions provided by our friend worked? Are you still having issues with your Blaze not holding a charge?

Hope to hear from you soon. 

[paxtonashley]

I’m having this issue as well. I’ve cleaned the contacts, restarted it, and fully charged it. Still the hr monitor isn’t working and the battery is only lasting 1-3 hours. I love my blaze and I’m not ready to retire it but it’s past the year and I can’t see buying another if it won’t last more than a year and a half. Please tell me there is a fix

[Kimyb]

My Fit Bit is officially done.  I am so sad.  

[LiveSimple]

BEWARE...  Same for me today (July 5th), happened for 2 days. Bought 3 years ago. Company says it's a defective battery. Only solution is to buy one of their selected trackers at discount (average about $175+). No repairs. Kelly the Customer Service Supervisor says if you're charging it via wall (not through a computer), especially overnight - that's what may cause it. However, I have seen NO INSTRUCTIONS saying to only charge via USB on computer. I will not be buying another one due to poor customer service.

[Kimyb]

Thank you so much.  

[paxtonashley]

I wish I had known that as well. They definitely should put that in the instructions!

Sent from my iPhone

[AlejandraFitbit]

Hey @paxtonashley, @LiveSimple and @Kimyb great to see you here.

I would like to know if you have already contacted our support team, have they offer a solution for the battery issue you are experiencing? In the meantime, I recommend taking a look at our warranty policy.

Hope to hear from you soon.