Blaze not holding a charge

[Sarahm1973]

Hi 

Over the last month or so, my Blaze is not holding a charge for longer than a day and a half. I’ve tried cleaning the contact points and resetting but still no luck. It’s frustrating having to charge it all the time. Any tips?

Thanks!

Sarah

[DavideFitbit]

Hello @Sarahm1973, it's good to see you around in the forums. 

I'm sorry to see that you've been having trouble with the Blaze not holding a charge for longer than a day and a half. The battery can last up to 5 days; because battery life is affected by use and other settings, actual results may vary.

Before considering other options, please make sure that you've followed the steps provided in this article: Can I improve my Fitbit device's battery life? This has been useful for other users experiencing something similar. 

Please keep me posted on the outcome. 

[Sarahm1973]

I tried all those suggestions and no improvement. It’s gotten a lot worse in the last week. I’m barely getting a day out of a charge. It’s essentially useless now. 😫

[DavideFitbit]

Hello @Sarahm1973, thank you for your reply and for confirming that you already tried the suggested steps.

I've gone ahead and sent your information to the Customer Support team for further assistance, so you should be getting a reply soon. Keep an eye on your inbox. 

Let me know about the outcome.