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Blaze not holding charge.

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‎04-20-2017 04:42

‎04-20-2017 04:42

I got my blaze a year ago. It would always hold a charge for 3-4 days. Past few weeks it's been holding a charge less and less. Last night it was fully charged at 9pm, by 7am its dead. Like won't turn on dead. 

 

What is is going on?  I have restarted, turned off, turned off HR. Nothing. Plus HR intermittently works. And time is wrong. 

 

Help! 

Best Answer
0 Votes
2 REPLIES 2

‎04-20-2017 06:45

‎04-20-2017 06:45

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...


Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

Check the warranty here:

https://www.fitbit.com/legal/returns-and-warranty

 

If it doesn't help Contact Support
http://help.fitbit.com/?cu=1

 

See you around!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎04-21-2017 04:54

‎04-21-2017 04:54

It's great to see you around @Medeamagic, thanks for troubleshooting this inconvenience by yourself and @WendyB for stopping by.

 

If your tracker is not holding a charge, I recommend following the instructions provided in this post.

 

I hope this helps, see you around. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer