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Blaze not holding charge

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‎03-08-2018 23:27

‎03-08-2018 23:27

Hi, recently I’ve noticed the my blaze can not hold charge for even a day. I wake up in the night to see the blaze has no life. So I charge it for several hours. But towards mid morning the battery has already lost some charge. 

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‎03-09-2018 04:17

‎03-09-2018 04:17

Hey @serena1306, it's great to welcome you.

 

If you are experiencing issues with your Blaze battery life, I recommend taking a look at this post and follow the instructions provided there.

 

I hope this helps, let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎03-09-2018 05:31

‎03-09-2018 05:31

Mine is the same, my blaze is a little over a year old and all of a sudden in the last couple of days it's holding a charge for a few hours at best.

 

I've just been onto live support and it did at first look like I might get a replacement but since I didn't buy it from an authorized re-seller they won't honor the warranty Smiley Sad

 

If you have bought yours from an authorized re-seller get straight onto customer support.

Looks like they know there is a hardware fault and looking at the forum it seems to be happening to quite a lot of devices at the 6 month to a year mark.

 

I was planning on buying the ionic soon but I'll be looking at different brands after this.....

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