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Blaze not holding charge

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‎07-30-2019 18:13 - last edited on ‎08-03-2019 20:26 by Moderator Alum

‎07-30-2019 18:13 - last edited on ‎08-03-2019 20:26 by Moderator Alum

My Blaze fitbit is not holding ts charge. It charges to 100% then within 15 minutes it is out of charge. I have re-started it a number of times , however same issue continues. My Fitbit is less than two years . Any other ideas to fix my problem .

thanks Malcolm

 

 

Moderator edit: format

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‎08-03-2019 20:25 - edited ‎08-03-2019 20:25

‎08-03-2019 20:25 - edited ‎08-03-2019 20:25

Hi @Malden, welcome to the Community forums. Sorry for the late reply. 

 

Thank you for all the details that you've provided about the Blaze that is not holding a charge and confirming that you already tried the restart procedure. 

 

I've sent your information to the Customer Support team for further assistance with this, but was informed that you already have a case created or that you already got in touch with them. You should be getting a reply soon. 

 

Keep me posted on the outcome. 

Davide | Italian and English Community Moderator, Fitbit


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