help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze not holding charge

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-28-2020 05:56

‎06-28-2020 05:56

I got my blaze Christmas 2017... and this week (28-06-2020) it has suddenly stopped holding its charge... 

surely I should get it fixed or replaced FOC?

Best Answer
0 Votes
5 REPLIES 5

‎06-28-2020 06:29

‎06-28-2020 06:29

Hi @Depeche10101  the warranty has expired on your Blaze. Only in some European countries is the warranty two years and you've exceeded that. You can try restarting it, but it's probably dying. Mine lasted almost two years and then I got the Alta HR.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes

‎06-28-2020 08:19

‎06-28-2020 08:19

Hi @Depeche10101 my blaze did the same thing this week also.  I would honestly upgrade, depending on what device you like, although it seems as though the Ionic and Versa 2 have been having problems with their batteries also (I like to review forums before deciding what to do).

Best Answer
0 Votes

‎06-30-2020 05:28

‎06-30-2020 05:28

Same exact thing happened to me this week. I swear they make them to fail within 2 years. Is it time to switch brands? 

Best Answer

‎06-30-2020 06:07

In response to Wendoo

‎06-30-2020 06:07

@Wendoo sadly that is what I will be doing. 

Best Answer
0 Votes

‎06-30-2020 06:25

‎06-30-2020 06:25

Mine has stopped holding charge this week too, hopefully they have not sent a software upgrade out that has caused blazes to fail , no joy from customer services, going to look at other brands and avoid Fitbit in future as if it is a software failure they will make more money from you buying a new one off them..

Best Answer