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Blaze not holding its charge

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‎07-24-2019 10:37

‎07-24-2019 10:37

My Fitbit blaze isn’t holding its charge any more. I’ve tried different chargers and it still won’t charge properly, it’s only 18 month old, the watch it’s self gets very hot and has left burn marks on my wrist, has anyone else had similar problems ? I’m gutted I love my Fitbit and feel lost without it 😕 

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‎07-25-2019 18:50 - edited ‎07-25-2019 18:51

‎07-25-2019 18:50 - edited ‎07-25-2019 18:51

A warm welcome to the Community @Naom185. Thanks for the details mentioned and the troubleshooting tried. 

 

Sorry to hear that you're experiencing this with your beloved Blaze. I've shared your post with our Support team and they've mentioned you already have a case with them. Please continue the communication through email. 

 

I'll be around if you need further assistance. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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