Blaze not holding the charge

[Nicky24]

My Fitbit blaze is not holding charge . I have fully charged it twice today and now my battery is on 5% it has been like this for the last few days. I have done a reset and cleaned the contacts to no avail. It is 2 yrs old . Can you please help I am lost without my challenges

Moderator edit: updated subject for clarity

[MarreFitbit]

@Nicky24 Welcome to the Community Forums. I'm sorry for the late response. Thanks for the steps you've done so far to solve the short battery life on your Blaze. Nice way to go! 

Please let your device to run out of battery to charge it again. Keep an eye on it to see how the battery goes. You can also see: Can I extend my Fitbit device's battery life? 

As a side note, we recommend to charge your trackers via the USB port over a wall adapter. However, it is also possible to charge your Fitbit tracker with a UL certified wall adapter. What may actually cause damage to the tracker's battery (either on a computer or a wall adapter) is the charging time, which if excessive over time may damage the battery and therefore cause quick battery drain or prevent the tracker from charging at all. 

Tips to best charge Fitbit trackers are:

• Use only genuine Fitbit charging cables
• Use only UL-certified wall chargers
• Avoid USB battery packs
• Charge at room temperature

For charging purposes, your charging cable can be plugged into any USB power source, including but not limited to:

• A computer
• A Wall A/C to USB adapter, commonly found with smartphones
• A DC to USB adapter (vehicle power port)