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Blaze not lighting or very dim even with max brightness on

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‎12-15-2016 13:26

‎12-15-2016 13:26

My Blaze is not always lighting up even though I have max brightness on. It doesn't matter if I raise my arm, push a button or tap the front - This is my second blaze - 1st one wouldn't read my heart rate this one doesn't light up. I had a charge HR that broke so I couldn't charge. I'm really thinking of looking into something other than a fitbit. Tired of it not working!!!!

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‎12-15-2016 15:25

‎12-15-2016 15:25

Hi,

 

I am trying to find answers to this as well.  What is the point of spending this much money for a watch I can't even read, had to do over again would have been better off spending less on one of the smaller models and bought a Garmin for running.

 

Do hope there is a fix for this.

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‎12-16-2016 03:57 - last edited on ‎08-13-2025 02:52 by Fitbit Moderator

‎12-16-2016 03:57 - last edited on ‎08-13-2025 02:52 by Fitbit Moderator

It's great to see you around @mwplryan and @Canuckfan69 welcome to the Forums. If your trackers are not bright enough, I recommend restarting them. If the restart process doesn't work, feel free to get in touch with our support team. For a faster response you can contact them via phone or chat.

Catch you later. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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