Blaze not lighting or very dim even with max brightness on

[mwplryan]

My Blaze is not always lighting up even though I have max brightness on. It doesn't matter if I raise my arm, push a button or tap the front - This is my second blaze - 1st one wouldn't read my heart rate this one doesn't light up. I had a charge HR that broke so I couldn't charge. I'm really thinking of looking into something other than a fitbit. Tired of it not working!!!!

[Canuckfan69]

Hi,

I am trying to find answers to this as well.  What is the point of spending this much money for a watch I can't even read, had to do over again would have been better off spending less on one of the smaller models and bought a Garmin for running.

Do hope there is a fix for this.

[AlejandraFitbit]

It's great to see you around @mwplryan and @Canuckfan69 welcome to the Forums. If your trackers are not bright enough, I recommend restarting them. If the restart process doesn't work, feel free to get in touch with our support team. For a faster response you can contact them via phone or chat.

Catch you later.