Blaze not properly charging

[Tee789]

When I placed the Blaze on the charger the battery lit up as being fully charged in a few seconds when it was not. The quick charge only last a few hours. I know that it takes about 2 hours to fully changes not a few seconds. Do I need a new battery? Is that possible?

[WendyB]

The battery can not be replaced

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

http://help.fitbit.com/articles/en_US/Help_article/1799

If that does not help contact support
http://help.fitbit.com/?cu=1

[Tee789]

They offered me a 20% discount on a new blaze. Not the new trackers.😒

[AlejandraFitbit]

A warm welcome to the Community @Tee789 and @WendyB thanks for stopping by.

I appreciate the efforts in trying to fix the battery issue you were experiencing. A 20% discount sounds great, you can visit this page, where you will be able to compare the Fitbit trackers you can purchase with that discount, maybe there's one that might like you besides the Blaze.

Keep the stepping up.