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Blaze not receiving messages from new phone

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‎10-01-2017 05:30

‎10-01-2017 05:30

I had an iPhone, and I never had any problem with receiving notifications with my Blaze. My iPhone became unresponsive, and I had to get a new phone. I wasn't able to unpair the iPhone with the Blaze. I now have the Pixel, and the Blaze will pair with it, but I can't receive and messages or calls. Any ideas?

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‎10-02-2017 05:57

‎10-02-2017 05:57

Hey @mjmatteo13, welcome to the Community!

 

First, I recommend checking if your phone is a compatible mobile device. If it is, take a look at the My Tracker isn't receiving notifications (Android App) post and follow the instructions provided there.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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